Términos del servicio

Terms of Service

These terms govern the use of the Petsokey.com website and purchases made on it. By browsing or buying in our store, you accept these conditions.

1. General information Petsokey.com is an online store for pet products, operated by the owner identified in our Legal Notice. For questions, email us at pets.shop6767@gmail.com.

2. Products and prices We do our best to make descriptions, images, and prices accurate. Prices are shown in U.S. dollars (USD) and may change without notice. The valid price is the one shown when you confirm your purchase. If we detect an obvious pricing or stock error, we may cancel the order and refund the full amount paid.

3. Purchase process A purchase is completed when you receive your order confirmation by email. We reserve the right to refuse or cancel orders due to lack of stock, errors in the information provided, or suspected fraud, always refunding what you paid.

4. Payment methods Available payment methods are those shown at checkout. Payments are processed by third-party payment platforms, and Petsokey.com does not store your full card details.

5. Shipping and returns Shipping times and costs are described in our Shipping Policy, and the terms for returns and refunds are in our Refund Policy.

6. Intellectual property The texts, images, logos, and other content on this site belong to Petsokey.com or their respective owners and may not be copied or used without authorization.

7. Limitation of liability Petsokey.com is not responsible for damages resulting from misuse of the products or for site interruptions beyond our control, without prejudice to the rights the law grants to consumers.

8. Governing law These terms are governed by the laws of the Republic of Chile, the country from which the store is operated, without prejudice to any consumer rights granted by the law of your place of residence.

9. Changes We may update these terms at any time. The current version is the one published on the site.